1. Introduction
This Privacy Policy explains how Senior360 LTD (hereinafter, “Senior360”) collects, processes and protects personal data when you interact with our website or services, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national legislation.
By accessing our website or submitting personal data through our forms or communications, you accept this policy.
2. Data Controller
Senior360 LTD
Email: contact@senior-360.com
Address: Southwark St, London SE1 0SW (UK)
3. What Data We Collect
We may collect the following types of data:
- Identification: Name, surname, company, email address, phone number.
- Usage data: Cookies, IP address, browser type, pages visited.
- Professional information: Position, institution, residence center.
- Communication records: Emails, call summaries (via Atten360), or contact form messages.
4. Purpose of Data Processing
We process your data for:
- Managing contact and service requests
- Providing quotes and commercial information
- Creating demo or client accounts
- Improving our services through analytics
- Sending relevant content, only with your prior consent
- Internal quality control and compliance purposes
5. Legal Basis for Processing
- Consent: For marketing, newsletter, or demo requests
- Contractual relationship: When you hire or trial a service
- Legitimate interest: For improving service performance and preventing abuse
- Legal compliance: To meet legal obligations (e.g. tax, cybersecurity)
6. Data Sharing
Your data may be shared with:
- Our hosting and CRM providers (under signed data processing agreements)
- Legal authorities, when required by law
- No data will be transferred to third countries without adequate protection mechanisms (e.g. SCCs, adequacy decisions)
7. Data Retention
We retain your data only as long as necessary:
- Inquiries: Up to 12 months
- Clients: Duration of the contract + 5 years (for legal purposes)
- Cookies: As specified in our Cookie Policy
8. Your Rights
You have the right to:
- Access your personal data
- Request rectification or deletion
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact: contact@senior-360.com
9. Security Measures
Senior360 applies technical and organizational security measures to protect your data from unauthorized access, loss or alteration, in compliance with GDPR Article 32.
10. Updates to This Policy
We may update this policy to reflect legal or service changes. The latest version will always be available on this page.
Last update: 1st March 2025.